Online Support
Online Support Privacy Policy for mahante.com
At mahante.com, we respect your privacy and are committed to protecting your personal information when you contact us for online support. This policy outlines how we handle your data in the course of providing customer service.
1. Information We Collect
When you contact us for online support, we may collect the following information:
- Personal Details: Your name, email address, and phone number.
- Support Data: The details of your inquiry or issue, including order numbers, product details, or any messages exchanged.
- Device Information: If applicable, information about the device or platform you use to contact us (e.g., browser type, operating system).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and resolve any issues.
- Provide personalized customer support based on your query or order history.
- Improve our support services and website functionality.
3. Data Security
We take the security of your personal information seriously. Any information shared through our online support channels (such as email, live chat, or contact forms) is protected with industry-standard security measures, including encryption.
4. Sharing Your Information
We do not sell or share your personal information with third parties. However, we may share it with:
- Support Providers: Trusted third-party service providers who assist us in offering customer support, such as live chat providers or helpdesk software.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of any promotional communications, if you have opted-in during support interactions.
6. Changes to This Policy
We may update this policy occasionally. Any changes will be posted here, along with the updated effective date.
7. Contact Us
If you have any questions about how we handle your information during online support, please contact us at:
Email: mahante.com@gmail.com
Phone:+92 347 5034497