Money Guarantee

Money-Back Guarantee

At Mahante.com, we stand behind the quality of our products and offer a 7-day exchange or refund policy to ensure your satisfaction. This policy explains how we handle your personal information when you request a refund or return under our money-back guarantee.

  1. Information We Collect When you request a return or refund within 7 days, we may collect the following information:

    • Personal Details: Your name, email address, and phone number.
    • Order Information: Order number, item details, and transaction history.
    • Reason for Return/Refund: Information about why you are requesting a return or refund, such as product defects, dissatisfaction, etc.

  2. How We Use Your Information We use your information to:

    • Process and verify your return or refund request.
    • Contact you regarding the status of your refund or return.
    • Improve our products, services, and customer satisfaction based on feedback and returns.

  3. Data Security We take reasonable security measures to protect your personal information during the return/refund process. Your data is handled securely to ensure privacy and prevent unauthorized access.

  4. Sharing Your Information We do not sell, rent, or lease your personal information. However, we may share your information with:

    • Internal Teams: Our customer support or returns department to process and resolve your refund or return.
    • Payment Processors: If a refund is issued, your payment details may be shared with our third-party payment processors for the reimbursement.

  5. Your Rights You have the right to:

    • Access, update, or delete your personal information related to your return or refund request.
    • Contact us if you have concerns or need assistance with your money-back guarantee claim.

  6. Important Note

  • Exchange or Refund requests must be made within 7 days from the date of receiving your order. After 7 days, no refund requests will be accepted.

  1. Changes to This Policy We may update this policy from time to time. Any changes will be posted here with the updated effective date.

  2. Contact Us For any questions or concerns about how we handle your data during the money-back guarantee process, please contact us at:

Email: mahante.com@gmail.com
Phone: +92 347 5034497